Receptionist (Pre-op Assessment) - Part Time 15 hours per week
Royal Berkshire Nhs Foundation Trust, Reading
Receptionist (Pre-op Assessment) - Part Time 15 hours per week
Salary not available. View on company website.
Royal Berkshire Nhs Foundation Trust, Reading
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 14 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 0f993ef0db984a56bc3e06f3a6ae82af
Full Job Description
The receptionist will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.
The receptionist works in close partnership with medical, nursing and other admin staff to ensure the smooth running of the Pre-op Assessment clinic.
Reception is the first point of contact within our busy service - therefore, you should have a friendly, mature attitude with excellent communication and interpersonal skills at all levels.
We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work.
The role will involve booking appointments, greeting patients,checking patients in and out of clinics using the Trust IT system, and responding toenquiries from patients, relatives, members of primary and secondary care team.
You will be required to work individually and also within a team.
You should have GCSE or an equivalent qualification in English and Mathematics and also be computer literate.
Previous customer-facing experience is desirable.
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
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