Receptionist - London Bridge

Receptionist - London Bridge

Employer
Casa do Frango

Location
London, Greater London

Salary
Up to £ 16 per hour, depending on experience.

Closing date
18 Sep 2026

View more categoriesView less categories

Sector
Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist

Job Type
Full Time, Part Time

Job Details

Company

Job Details

Receptionist - London Bridge

Receptionist Candidate Requirements:

• Warm, welcoming, and confident personality with a passion for delivering outstanding guest service
• Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently
• Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times
• Able to handle guest inquiries, special requests, and feedback with grace and discretion
• Calm under pressure, especially during busy service periods or when managing wait times
• Strong understanding of hospitality standards and commitment to best-in-class guest experiences
• Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes
• Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination
• Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas)
• Experience managing bookings across phone, online systems, and in person
• Confident in handling large groups and VIPs with personalised attention and care
• Responsible for completing opening and closing duties, including daily checklists
• Enthusiastic about team culture and actively contributes to team briefings and service improvements
• Experience in a Receptionist or front-of-house role within a quality-driven restaurant
• Familiarity with guest preference tracking or experience with guest database systems is a plus

What We Offer Our Receptionist

• 50% discount across all MJMK restaurants
• Free staff meals while on shift.
• Up to 500 team referral bonus.
• Opportunity to develop your career with MJMK Restaurants
• Enhanced maternity and paternity pay after your first year with us.
• Extra day's holiday every year you're with us, up to 5 extra days
• Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program

About Casa

Our journey began in 2018 with the launch of Casa do Frango in London Bridge - a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023).

We're looking for a Receptionist to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in delivering unforgettable guest experiences and help us continue to grow. The site welcomes around 3000 guests each week, we're a thriving 200+ cover space spread across two floors, including a charming private dining room. Since opening in 2018, we've earned rave reviews from critics like Jay Rayner and Marina O'Loughlin, and we're just getting started.

We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.

About MJMK Restaurants

MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants.

In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.

In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.

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• Warm, welcoming, and confident personality with a passion for delivering outstanding guest service
• Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently
• Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times
• Able to handle guest inquiries, special requests, and feedback with grace and discretion
• Calm under pressure, especially during busy service periods or when managing wait times
• Strong understanding of hospitality standards and commitment to best-in-class guest experiences
• Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes
• Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination
• Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas)
• Experience managing bookings across phone, online systems, and in person
• Confident in handling large groups and VIPs with personalised attention and care
• Responsible for completing opening and closing duties, including daily checklists
• Enthusiastic about team culture and actively contributes to team briefings and service improvements
• Experience in a Receptionist or front-of-house role within a quality-driven restaurant
• Familiarity with guest preference tracking or experience with guest database systems is a plus
  
  We're looking for a Receptionist to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in for delivering unforgettable guest experiences and help us continue to grow.The site welcomes around 3000 guest each week, we're a thriving 200+ cover space spread across two floors, including a charming private dining room. Since opening in 2018, we've earned rave reviews from critics like Jay Rayner and Marina O'Loughlin, and we're just getting started.
We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.


• 50% discount across all MJMK restaurants
• Free staff meals while on shift.
• Up to 500 team referral bonus.
• Opportunity to develop your career with MJMK Restaurants
• Enhanced maternity and paternity pay after your first year with us.
• Extra day's holiday every year you're with us, up to 5 extra days
• Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program
About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge - a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023).