Receptionist / HQ Administrator

The purpose of this role is to provide a friendly and professional experience to our external customers and internal teams at Bra HQ, whether that be by telephone, email or in person. You will play a key role for our HQ by being the first point of contact for all facility related queries and provide support to the other functions within the People & Culture team. This is a varied role where no two days are the same, so we are looking for someone who is keen to roll up their sleeves and get stuck in! An example of what the Receptionist / Administrator will be involved in:

• Welcoming visitors to our Bra HQ and being the first point of contact for phone enquiries.
• Helping set up our meetings rooms for various activities and set up for HQ events.
• Handling all our facilities contracts to ensure we provide a safe and clean environment for our teams.
• Managing all incoming and outgoing post and deliveries.
• Keeping on top of our HQ stationery, supplies and sundries.
• Carrying out HQ induction sessions with any new starters at Bra HQ.
• Maintain our security system through allocating fobs to all new staff and visitors.
• Assisting our Property & Maintenance manager with Health & Safety requirements at HQ and the co-ordination of all first aid requirements.
• Liaising with our shop teams to support with gift voucher and name badge requests., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"
Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Content Relationship I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage. I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.


• A passion for customer service and delivering the best service to both internal teams and external customers.
• Highly organised and able to prioritise your work.
• Excellent verbal and written communication skills.
• Confident using Microsoft Office
• Excellent telephone manner.
• Reliable and committed.
• Able to respond well to a variety of tasks with a positive attitude.
  
  About: Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about!, Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.
  
  Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years' service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
• Free parking at Bra HQ
Our customers are at the heart of everything we do, so we all spend regular time with our customer facing areas (in Retail, Customer Services and Warehouse) to understand what is important. Should you be successful in reaching the final interview stage we will discuss this in more detail. We are all in it together - We are Bravissimo! Apply