Receptionist Haematology & Oncology Day Unit

The role will be covering administrative and clerical duties, including evenings (6pm finishing shifts) , pulling case notes from across the Trust, to support an extremely busy unit.

You will require to support the unit regarding any administrative tasks related to the high flow of daily patients attending the service . You will require to be passionate about your role, kind towards patients and having excellent customer service skills.

Main duties of the job

You will require to be motivated, enthusiastic, to have excellent communication skills and work well within a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.

Duties will include the retrieval of Health Record Folders, updating patient's details in their Health Record Folder and on the Trust's PAS system, and Reception duties, to include preparation of case notes for procedures and clinics , checking-in patients for procedures and day unit attendances . You will require to manage different systems online to be able to book all the required patients and to have excellent I.T. skills .

Within the role you are required to locate and organise patient's notes for the needs of the service , as well as , retrieving them to the service daily.

We are a very busy Unit who thrive on giving the best patient care we possibly can. We are a friendly and motivated Team who work well together and are about to embark on a significant recovery programme.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.