Receptionist - Gordon Ramsay Restaurants - London

Host & Hostess, St James, City of Westminster

Receptionist - Gordon Ramsay Restaurants - London

Salary not available. View on company website.

Host & Hostess, St James, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 6 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: b378db41ffc94388a2d7f7be32969979

Location ref: St James, City of Westminster

Full Job Description

  • You will be the first and last point of contact for our guests, setting the tone for an exceptional dining experience
  • Managing reservations, seating plans, and guest flow to ensure a smooth and efficient service
  • Handling telephone calls, emails, and booking enquiries in a professional and timely manner
  • Ensuring guests are seated promptly and their needs are communicated effectively to the Front of House team
  • Building rapport with guests in a friendly yet professional manner to enhance their overall experience
  • Managing guest queries, special requests, and feedback with confidence and discretion
  • Maintaining a well-presented and organised reception area at all times

    Previous experience in a receptionist, host, or customer-facing hospitality role
  • Excellent communication and organisational skills
  • A polished, professional manner with a naturally warm and engaging personality
  • Strong attention to detail and the ability to multitask in a fast-paced environment
  • A genuine passion for delivering outstanding customer service

    Competitive Pay Rate
  • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses
  • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses
  • Employees can instantly access up to 50% of basic wages earned before payday via Stream
  • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)
  • Access to our world-class training & development opportunities globally
  • Progress your career through a multi-site and multi-brand, best in class global restaurant group
  • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment
  • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel
  • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more
  • Meals on duty

Direct job link

https://www.jobs24.co.uk/job/receptionist-gordon-ramsay-restaurants-london-127358296