Receptionist - Conyers School (SPARK Education Trust)

Job Purpose: As outlined in the Job Description and Person Specification, the School Receptionist acts as the first point of contact for all visitors to the school, including parents, staff, and pupils. As the 'face' of the school, the post-holder is required to provide a welcoming, courteous, and professional reception service at all times, ensuring that the school is represented in a consistently positive and professional manner. The role requires an organised and efficient individual with the ability to prioritise tasks, manage competing demands, and work flexibly in response to the needs of the school. The successful candidate must demonstrate a proactive and solution-focused approach, with the ability to manage a wide range of enquiries and interactions effectively, while maintaining a high level of professionalism, discretion, and composure in all circumstances. This includes the ability to remain resilient and appropriately assertive when managing challenging, sensitive, or demanding situations. In addition, the post-holder will be responsible for supporting a range of administrative duties and therefore must possess strong IT skills, good attention to detail, and the ability to maintain accurate and organised records. Why Work With Us? We value our staff and offer:

• A digitally innovative iPads for Learning school with excellent facilities.
• A collaborative and supportive team ethos across the school.
• A strong focus on staff wellbeing, with events and activities throughout the year.
• Free annual flu vaccination voucher., The Trust is committed to safer recruitment practices, and all pre-employment checks will be completed before any appointment is confirmed. This post is subject to an enhanced DBS check. It is also exempt from the Rehabilitation of Offenders Act 1974. An online search will be conducted for all shortlisted candidates to identify any publicly available information that may be relevant to the recruitment process.
Please note that feedback will only be provided to shortlisted candidates. Supporting documents Supporting Documents Unavailable from NEJ.pdf (3.59 KB)

We are seeking to appoint an experienced and committed Receptionist who will embrace an inclusive attitude to education, is looking for a new challenge and wants to be part of driving continued improvements in our school. What we have:
• A positive and caring ethos and working atmosphere
• Friendly children, eager to learn and achieve
• An aspirational curriculum for all students
• A committed, enthusiastic and supportive staff team
• Excellent support from the Governing Body, the staff and parents/carers
• Opportunities for career development
The successful candidate must have:
• A calm, understanding, and friendly personality
• A professional, nurturing, and resilient approach
• A professional and welcoming manner when interacting with visitors, parents, and students
• The ability to manage incoming calls, emails, and enquiries efficiently
• The confidence to handle sensitive and, at times, challenging situations with discretion and professionalism
• Strong administrative skills, including maintaining accurate records and supporting day-to-day office tasks
Key Skills & Qualities:
• Strong interpersonal and communication skills
• Ability to remain calm under pressure and handle challenging conversations confidently
• Resilient and emotionally intelligent, with a professional and composed approach
• Able to manage difficult or demanding interactions in a firm but courteous manner
• Highly organised with good attention to detail
Additional Information: This role involves regular interaction with parents and members of the public. The successful candidate must be confident in managing a wide range of behaviours and maintaining professionalism at all times, even in challenging situations.

Join an exceptional team at Conyers - a thriving, positive school where your work makes a real difference to our young people and the wider community. At Conyers, we focus on recognising effort, rewarding success, and nurturing perseverance., Come and be part of something special. At Conyers, we develop independent, determined students who are confident, creative, and empathetic. Together, we make a positive difference.