Receptionist - BANK - Harpenden Springs-Reception / Admin

Do you have a friendly manner, a calm approach, and a passion for helping people? We're looking for a dedicated Receptionist to join our caring and supportive team. As the first person visitors meet, you'll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.,

• Welcome residents, families, visitors, and health professionals with kindness and professionalism.
• Manage incoming calls, emails, and general enquiries.
• Support residents and families with information and assistance.
• Maintain a tidy and welcoming reception and bistro area.
• Handle administrative duties such as filing, updating records, and booking appointments.
• Assist the administration and management team with day-to-day admin tasks.
• Follow confidentiality and safeguarding procedures at all times.
  
  Excellent communication and people skills.
• Compassion and a genuine interest in supporting older adults.
• Good organisational skills and attention to detail.
• Confident using telephones, computers, and basic admin systems.
• Ability to stay calm, patient, and professional.
• Previous admin or reception experience is helpful, but not essential.