Receptionist - Bank

To advise patients on approximate waiting times and of any unexpected delays or cancellation To book 'walk-in' exams on organisational systems and record data accurately To answer incoming calls in a professional manner and providing an excellent level of service to patients To maintain a professional appearance at all times Handle incoming post and deliveries and post outgoing letters To be aware of the process for all self-referrals and transfer through to the private team To ensure exams are all protocolled and booked correctly on relevant system and accurately updated To understand the preparation and special instructions for particular exams and to advise the patient accordingly To build and maintain good relationships with patients, referrers, Consultants and Cora Staff Be responsible for opening up and locking clinic at the end of the business day Be point of care for emergency service and ERS patient transport services To comply with all related policies and procedures

We are looking for a proactive and personable individual who thrives in a busy, patient-focused environment. You will be the first point of contact for patients, so a warm, professional, and approachable manner is essential. Previous experience in a healthcare or front-of-house role is beneficial, but not essential-we value attitude, reliability, and a willingness to learn.

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS