Receptionist (Bank)

As a Receptionist at our hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception. You will be the face of Nuffield Health and sensitive to our customer's needs. As a Receptionist you will;

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions., Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
  
  Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.
  
  As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.
  
  We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.