Receptionist / Administrator (Gables)

This role is a minimum 16 hours including shifts that cover Wednesday PM & all day Friday. You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

Main duties of the job

Receiving patients, consulting with members of practice team

Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Register new patients, checking all details for accuracy and enter on computer registration link

Taking messages and passing on information

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

About us

We are an exciting training Practice committed to the delivery of high quality patient care through utilising a diverse range of skills appropriate to the needs of the practice population.

We offer a nurturing environment to support the learning and development of all of our staff. The practice offers staff the opportunity to experience a wide range of clinical management techniques and presentations. With the support of senior clinicians, we utilise best practice & innovative technologies to enhance the outcomes for our patients.

You would be joining a great team where your commitment will be valued, your skills respected and your ambition rewarded.