Receptionist / Administrator

Betsi Cadwaladr University Health Board

Receptionist / Administrator

The closing date is 12 October 2026

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Job summary

The ability to speak Welsh is essential for this post

This post is fixed term/secondment until 30/06/27 due to maternity cover

Hwb iechyd Cybi is looking for experienced, organised and enthusiastic Receptionist/administrators to work in our Health Board managed GP Practice.

Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.

Main duties of the job

The post holder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required.

Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting.

The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate.

The post holder will also be expected to work at other Health Board managed GP practices in the west area on an ad hoc basis to meet service needs and to cover staff absences. This will be discussed at interview.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share

Reference number

050-AC193-0926W

Job locations

hwb iechyd cybi
Ucheldre Avenue
Holyhead
LL65 1RA
United Kingdom

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

hwb iechyd cybi
Ucheldre Avenue
Holyhead
LL65 1RA
United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/

Employer contact details

For questions about the job, contact:

Health Service manager

Lucy Partington-Smith

lucy.partington-smith@wales.nhs.uk

Supporting documents

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Hwb iechyd Cybi is looking for experienced, organised and enthusiastic Receptionist/administrators to work in our Health Board managed GP Practice.

Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging., The post holder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required.

Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting.

The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate.

The post holder will also be expected to work at other Health Board managed GP practices in the west area on an ad hoc basis to meet service needs and to cover staff absences. This will be discussed at interview.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.