Receptionist / Administrator

Job title: Receptionist/Administrator Location: Kirkby Primary Care Centre, Nottingham Salary: £25,838 Hours: 37.5 (Full or Part Time) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services., The Receptionist/Administrator at Operose Health, located in Kirkby Primary Care Centre, Nottingham, will be responsible for responding to patient queries, managing appointment requests, signposting patients to services, and maintaining patient records. The role involves emailing, scanning, providing clinical correspondence, processing prescription requests, and utilizing information systems to support workflow processes. Essential qualifications for this position include reception or customer care experience, excellent communication skills, and basic PC proficiency in Word, Excel, and email. Previous NHS experience is beneficial but not required. Operose Health offers a full-time or part-time position with a salary of £25,838, hours totaling 37.5 weekly. The employment package includes 27 days annual leave plus bank holidays, access to a bespoke learning management system, car benefit scheme, cycle to work scheme, discount cards, and employee wellbeing services like free yoga and
wellbeing apps.

Operose Health is committed to delivering local primary care at scale with the aim of improving access, outcomes, and patient experience. The organisation empowers its employees to deliver the best care possible, embodying values such as caring, ambition, resourcefulness, and excellence. Employees are supported with a range of benefits, including opportunities for specialization and professional development. The organisation focuses on transforming patient experience through compassionate care, open-minded support, and redefining the future of primary health care with innovative and agile approaches.