Receptionist / Administrator

We are looking to recruit one part time receptionist for 22 hours per week. Duties include general reception duties, arranging appointments, prescriptions, triaging e-consultations, informing patients of blood/urine results.,

• Provision of receptionist, switchboard and other administrative functions within the practice, to include:-
• Scanning and document management
• Recall for chronic disease management clinics
• Audio-typing
• Clinical coding
• Medical reports and copies
• Repeat prescriptions
Responsible to: Administration Manager/Patient Services Manager

The role requires diplomacy, patience, tenacity and a good sense of humour. This is a challenging but very rewarding post. We are looking for someone who is enjoys working in a dynamic environment, has excellent customer service skills and who has had previous GP practice experience. You need to be a team worker and be able to deal with any situation that arises with confidence and professionalism.

Tennant Street Medical Practice is situated in Central Stockton with easy access to the A66 and A19. The practice is a semi new-build with excellent facilities and a friendly atmosphere. We are a large, busy practice with over 14,500 patients and 9 GPs. We have 1 practice pharmacist, 3 nurse practitioners, 5 nurse, 3 health care assistants and 2 GP assistants. We open 5 days per week and are closed weekends and bank holidays., Things have been tough in primary care since the pandemic but this is a fantastic team to work with. The whole practice is a team who work hard and pull together to support each other. A comment from one of the staff: "This is the best workplace ever, we are the best team"., At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives. As part of this support, we are hosting this job advert on behalf one of our member practices, Tennant Street Medical Practice.