Receptionist / Administrator

Job title: Receptionist/Administrator Location: Kingshurst Medical Practice Salary: £25,292.80 Hours: 18 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and
NHS partners. Main Responsibilities: As a valued member of the Operose, The role of Receptionist/Administrator at Kingshurst Medical Practice is critical in providing primary care support. The main responsibilities include responding to patient queries, managing appointment requests, and maintaining patient records while ensuring confidentiality. The position requires experience in reception or customer care, excellent communication skills, and basic PC proficiency. Knowledge of NHS procedures is beneficial but not mandatory. Emphasizing the values of being caring, ambitious, resourceful, and striving for excellence, Operose Health aims to transform patient experiences and improve healthcare services. They offer a supportive working environment, providing opportunities for growth and development in the healthcare sector.

Operose Health is dedicated to delivering primary care at scale, focusing on improving access, outcomes, and patient experience. They empower employees to embody their core values of caring, ambition, resourcefulness, and excellence. The organization supports its staff through benefits such as annual leave, learning systems, a car benefit scheme, and employee wellbeing services. Operose Health values creativity, agility, and lifelong learning, continuously seeking ways to enhance service quality. By empowering staff and prioritizing patient care, they strive to redefine and revolutionize primary healthcare, ensuring a healthier future for communities.