Receptionist / Administrator

The role involves ensuring high standards across all administrative and frontofhouse duties within the reception and wider administrative team. It includes providing comprehensive administrative support to the dental team, managing diaries and appointments effectively, and delivering highquality facetoface customer service to patients and visitors. The post holder oversees the daytoday coordination of reception services within the Dental Directorate and contributes to wider service continuity by offering crosscover support to other administrative staff across Dental Services., The role is responsible for ensuring the smooth and efficient running of administrative and reception services within the Dental Directorate. It combines a range of duties that support clinical teams, maintain effective patient flow, and uphold high standards of customer service. A key part of the role is providing administrative support to the Dental Team, which includes producing documents using appropriate software. The post holder may complete delegated tasks from senior staff and is also required to attend borough meetings, take accurate minutes, and distribute them to relevant members to support clear communication across the service.

A major element of the role is the daytoday coordination of reception services. This involves managing clinical diaries in collaboration with clinical staff to ensure clinics run efficiently and appointment slots are used effectively. The post holder oversees the appointment booking system, ensuring patient details are entered accurately and appointments are managed in a timely manner.

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community.

They help us deliver our mission to improve local health and promote wellbeing in the communities we serve.

After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them

Here at Bridgewater our shared values flow through the organisation.

P- Person-centred-We are passionate about individual needs and promote independence in the healthcare we provide..

E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O- Open and Honest -We behave in a way that develops relationships based on trust, openness, honesty and respect.

P- Professional-We support our people, so everyone has the right skills and training to deliver outstanding patient care.

L- Locally Lead -We are always learning about our communities and show great pride in being a local provider of health and care.

E- Efficient -We use our resources wisely to provide sustainable and value for money healthcare for our patients.