Receptionist / Administrator

In your role you will be expected to provide excellent customer service to patients and visitors, whilst fulfilling all necessary reception, clerical, and administrative tasks receiving and admitting patients to the Breast Unit using Careflow and Soliton and dealing with patient queries both over the telephone and in person in an efficient and professional manner.

You role will require that you maintain an efficient and friendly service to patients, relatives and visitors and to liaise with staff within the Breast Unit and staff in other departments and wards, undertake and support the administrative function within the Breast unit as required which will require you to work some Saturday shifts on a rota basis

You will open and close the unit, log maintenance calls and always be courteous and considerate.

We are looking to appoint a cheerful, motivated and ambitious person to join our Breast Reception at Southend Hospital. For a part time role with a flexible approach to working hours and duties would be essential.

This is a busy reception and provides a focal point for receiving patients, visitors, and staff where you will need to be able to work in a calm, logical and methodical way, but be able to multi task whilst dealing with frequent interruptions and possess excellent communication skills.

No specific qualifications are required as full training will be given; however, you should have good keyboard skills and previous experience in a healthcare setting would be an advantage.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust