Receptionist / Administration Assistant Apprentice

Introduction

If you are looking for an exciting opportunity to develop skills and experience in healthcare administration, confidentiality, communication and customer service while working towards an apprenticeship qualification, then this is the perfect role for you!

About the Employer

A friendly, patient-focused GP practice committed to providing high-quality, accessible healthcare to the local community. The team works collaboratively to provide comprehensive medical care, from routine consultations and long-term condition management to urgent and same-day appointments.

What You'll Do

• The Administration Assistant/Reception Apprentice will support the day-to-day running of the GP practice by providing a friendly and professional reception service
• Answering patient enquiries in-person and over the telephone.
• Booking appointments
• Handling telephone calls and carrying out general administrative duties
• Supporting colleagues with ad hoc tasks

Training Outcome

Development in role - internal training courses dependant upon practice needs/requirements for upskills.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Patience

Qualifications

• Essential - GCSE - 5 x including English and maths - 9-4/A*-C or above

Course Information

Course: Administration assistant (level 2)

Level: 2

Route: Business and administration

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday from 8:00am to 2:00pm

Expected Duration: 1 Year

Training Provider: DAMAR LIMITED