Receptionist / Admin Assistant

This is an opportunity to join the team in the busy ASC Service and help make a difference to people's lives.

The post holder will be expected to work with a flexible approach, always maintaining confidentiality, when dealing with service user/staff information.

The postholder will be responsible for participating as a key member of the admin service team by providing an efficient, customer-focused reception and administrative service.

This will support the clinical team(s), patients and their carers who access the service and ensure the smooth day-to-day running of the work environment.

Main duties of the job

To be responsible for all areas associated with the administration of patient appointments, including paper and electronic records systems.

To ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.