Receptionist / Admin

As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day running of the practice. You will be responsible for providing a professional and welcoming service, both in person and over the telephone, while supporting the administrative functions of the surgery.,

• Greeting patients and visitors in a friendly and professional manner.
• Answering a high volume of telephone calls and dealing with enquiries efficiently.
• Booking, amending and cancelling appointments.
• Processing prescriptions, registrations and patient correspondence.
• Managing emails, clinical documents and administrative tasks.
• Maintaining accurate patient records.
• Liaising with GPs, nurses and the wider practice team.
• Supporting the delivery of high-quality patient care through efficient administrative processes.
• Undertaking general reception and administrative duties as required.
  
  We are looking for an enthusiastic and reliable Receptionist/Administrator to join our friendly, busy GP practice in the heart of Peckham.
The successful candidates will have experience in a primary care setting, demonstrate excellent interpersonal and organisational skills as well as a level of competency in Information Technology. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment and is passionate about delivering outstanding patient care and customer service.,
• Previous experience working in a GP practice or primary care setting is essential.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Strong organisational skills with excellent attention to detail.
• Good IT skills and confidence using computer systems.
• Ability to work effectively as part of a team while managing your own workload.
• A caring, compassionate and patient-focused approach.
  
  The Hurley Group is an NHS organisation that runs a number of GP practices, walk in and urgent care centres across London. We have been providing patient-centred care since 1969, working within some of the UKs most deprived communities.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
• All applications for this post need to be made online
• Please note that our vacancies may close before the advertised closing date if sufficient suitable applicants are received.
  
  Opportunities for learning and development.
• A varied and rewarding role within a busy GP practice.
• Competitive salary, dependent on experience.