Receptionist

We are looking to recruit a professional and highly organised Receptionist to be the first point of contact for our business at our head office based on Fifers Lane in Norwich. The successful candidate will present a smart, corporate, and professional image at all times, delivering an excellent standard of customer service to clients, visitors, contractors, and colleagues. Please note this role is being offered on a fixed term contract basis working 40 hours per week. Role Responsibilities

• Provide a professional and welcoming first point of contact for all visitors and clients.
• Answer and direct incoming calls efficiently, taking accurate messages and ensuring enquiries are dealt with promptly.
• Maintaining a tidy and professional reception area.
• Liaise with clients, contractors, and internal departments to ensure information is communicated effectively and appointments are coordinated efficiently.
• Handle incoming and outgoing post, emails, and deliveries in a timely manner.
  
  Previous reception, customer service, or administrative experience preferred.
• Excellent interpersonal and communication skills, with a professional, courteous, and confident manner.
• Strong telephone manner with the ability to handle enquiries calmly and efficiently.
• Proficient in Microsoft Office with strong computer literacy.
• Able to work independently as well as collaboratively.
  
  Salary of £26,438.07 per annum.
• 20 days annual leave + bank holidays.
• Statutory sickness pay.
• Statutory NEST pension scheme.
• Training and development opportunities.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment, and eliminate unlawful and or unfair discrimination.