Receptionist
CVS Group, Bridgetown, South Hams
Receptionist
£8-£13
CVS Group, Bridgetown, South Hams
- Full time
- Permanent
- Onsite working
Posted 3 days ago, 27 Sep | Get your application in today.
Closing date: Closing date not specified
Job ref: 823edf7127fe4e139ec7abc13bace2e0
Location ref: Bridgetown, South Hams
Full Job Description
- Manage Communication: Handle incoming calls and schedule appointments efficiently
- Inquiries Resolution: Respond to queries via phone, email, and in-person interactions with professionalism
- Client Reception: Greet and register new clients, ensuring a warm welcome
- Insurance Management: Process and manage insurance forms adeptly
- Medication Distribution: Dispense medications as required
- Financial Transactions: Process payments accurately and efficiently
- Emotional Support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism
- System Utilisation: Organise patients using the in-house system efficiently
- Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries
- Debt and Refund Management: Make necessary phone calls regarding debts, belongings, and refunds
- Client Care: Above all, ensure that every client feels welcomed and valued at our practice
Previous experience as a Receptionist is a must; experience in a veterinary setting is a bonus! - Resilience and the ability to handle emotional situations with grace
- Strong communication skills paired with genuine empathy
- Outstanding customer service skills and experience with the public
- Positive attitude and superior teamwork abilities
- Proficiency in Microsoft Office and database systems
Salary: £8.00 - £12.71 per hour, depending on age and in accordance with National Minimum Wage legislation Shift Pattern: The rota will include some evenings and weekends and some shifts at our branch surgery in Preston, Paignton. Discover Our Practice: We are a friendly small animal practice with a team of 6 vets. The practice is situated near the river in Bridgetown, Totnes with a large onsite carpark. We also offer a CT referral service with clients visiting from a variety of practices in the area. You will be supported by our existing reception team and be part of the Seymour Vets family who are friendly, caring and a great team to be a part of. Practice Website Link: Seymour Veterinary Hospital, Totnes | CVS Vets About CVS Vets: Joining a CVS Vets-owned practice is more than just starting a job-it's the beginning of a rewarding career with one of the UK's leading veterinary groups. Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. If you're looking for a role where your skills truly matter and your future is bright with possibilities, CVS Vets is the perfect place for you. - Long Service Award - employees receive an extra day of annual leave for each year of service (up to 5 additional days)
- Staff discount scheme on Veterinary bills and care
- Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
- Employee Assistance Programme for confidential wellbeing support
- And lots more, as part of our commitment to help you feel recognised, supported and appreciated!
Direct job link
https://www.jobs24.co.uk/job/receptionist-127472381