Receptionist

This is an exciting opportunity to be part of the delivery of leisure services within the Chorley. Who we're looking for: As a vital member of the team, you will be the first point of contact for our members. Your attitude, professionalism and willingness to help will ensure a positive experience and reflect the high standards of our facility. Provide ongoing support to colleagues and users of the centres in various areas and roles, including meeting and greeting centre users, taking bookings and payments, answering phone calls and emails from centre users, with a focus on frontline service delivery. Support inclusive access for people of all ages, backgrounds and abilities. Assist with the promotion of benefits and upselling of membership packages whilst having good knowledge of the terms and conditions. Handle cash, card and other digital transactions in line with the organisation's financial procedures. Helping to ensure the company follow cash handling regulations. Reporting any financial irregularities and assisting in the process of identifying till variances. Follow all relevant compliance guidelines such as ensuring GPDR regulations regarding data protection of customer's personal details and banking information are adhered to at all times when handling membership data. Comply with all aspects of the Emergency Action Plan (EAP) and Normal Operating Procedure (NOP), ensuring health and safety procedures and guidelines are adhered to at all times. Assisting in the safe evacuation of the premises. Our Benefits

• Generous annual leave entitlement
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Free gym access
• Free parking
  
  Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we're always striving to make our borough the best to live, work and visit., We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.
We're committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.