Receptionist

Applications are invited from candidates who are suitably experienced in reception duties to join our Urgent Treatment Centre at North Tyneside General Hospital. You will provide an efficient administration and clerical service to staff, visitors and patients attending the Urgent Treatment Centre.,

• Provides an administration and clerical service to the medical, nursing and associated teams, including the patient and their relatives for an individual department.
• Provides customer care for all patients, relatives and carers and other healthcare professionals.
• Demonstrates own role to other receptionists and orientates staff to department systems.
• Provide reception service for whole hospital in out of hours period when main reception close.
  
  The post holder must be able to use their own initiative, work under pressure, have excellent organisational, interpersonal and communication skills. You should have strong keyboard skills and have a knowledge of IT packages and their applications.
  
  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.