Receptionist

We are looking to appoint a Receptionist/Administrator to join our busy GP practices, who will be the first point of contact for arranging patient clinics, liaising with clinical and admin staff together with patients, as well as carrying out general office management tasks. You will have a good telephone manner and experience of booking appointments proving strong organisational skills.,

• Serve as the primary point of contact for patients, addressing inquiries and providing guidance throughout their healthcare journey.
• Assist with scheduling appointments and managing calendars to ensure timely access to care.
• Maintain accurate patient records through data entry, filing, and documentation management.
• Provide front desk support, including managing multi-line phone systems and greeting patients with professionalism.
• Collaborate with healthcare providers to coordinate care plans and follow-up services.
• Ensure compliance with office management protocols while maintaining a welcoming environment for patients.
• Support administrative functions such as clerical tasks, customer support, and general office duties as needed.
  
  At Bryn Street Surgery and Railway Surgery, our team is at the heart of everything we do. We are a dedicated, supportive team committed to delivering high-quality patient care while fostering a positive and rewarding working environment for our staff.
We pride ourselves on maintaining a professional, calm, and friendly atmosphere where colleagues work collaboratively, support one another, and share a strong commitment to excellence. This positive culture benefits both our team and the patients we serve, helping to create a welcoming and respectful environment for everyone. Staff wellbeing is a key priority within our organisation. We believe that when employees feel valued, appreciated, and supported, they are able to perform at their best and enjoy greater job satisfaction. We actively promote a healthy work-life balance and encourage open communication, teamwork, and professional development.