Receptionist

Receptionist is responsible for undertaking a wide range of reception duties and providing support to the multidisciplinary team. Duties may include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of personal information and assisting patients as required., To act as a central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with the multidisciplinary team member and external agencies such as secondary care and community service providers.

Branston and Heighington Family Practice is a semi-rural GP surgery serving the communities of Branston, Heighington, and the surrounding areas of Lincolnshire. As a community-focused practice, we place strong emphasis on continuity of care, personalised support, and building long-standing, trusted relationships with our patients.

The practice provides a full range of primary care services, including routine and same-day appointments, chronic disease management, health promotion, minor illness treatment, and access to an experienced multidisciplinary team. Our semi-rural setting allows us to offer a friendly, patient-centred environment while maintaining high clinical standards and adopting modern approaches to care.

Branston and Heighington Family Practice is committed to continually improving services, supporting staff development, and working collaboratively with local health partners to meet the evolving needs of the community we serve