Receptionist

Compensation: £12.71 Per Hour
Weekly Hours: 30-32hrs

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays is seeking a Receptionist with excellent communication skills and a proven ability to provide outstanding customer service in a fast-paced environment. As the first point of contact for our guests, you'll play a key role in delivering outstanding customer service and creating a warm, memorable experience for every visitor.

Job Duties
-Meet and greet holiday guests as the first point of contact for the park.
-Carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
-Provide an information service on all park activities, facilities and local services and attractions.
-Provide an efficient reservations service to all resident guests.
-Book guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
-Efficiently operate the Park telephone system.
-Complete all Welcome Packs with corresponding programs, membership cards etc.
-Issue and control all keys to guest accommodation.
-Operate the Park mobile radio system.
-Take payment for holidays or caravan owners' accounts and issue receipts.
-Ensure the office and reception are always clean.
-Open and process post as required.
-Make outgoing sales calls - upselling extended stays and upgrades.
-Contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.

Requirements
-Strong communication and interpersonal skills
-A passion for customer service and a friendly, approachable manner
-Good organisational skills and attention to detail
-Ability to work independently and as part of a team
-Previous reception or front-of-house experience is desirable but not essential
-This role is subject to a Basic Disclosure and Barring Service (DBS) check.
Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

type="disc"-
-Generous discount on holidays across our parks
-Discount at all restaurants on park for you and your family
-Free premium eye test voucher
-Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
-Discounted gym memberships
-Employee referral scheme
-Sales referral scheme
-Free expert mortgage advice
-Company pension scheme

IND1

Park Holidays is seeking a Receptionist with excellent communication skills and a proven ability to provide outstanding customer service in a fast-paced environment. As the first point of contact for our guests, you'll play a key role in delivering outstanding customer service and creating a warm, memorable experience for every visitor., Strong communication and interpersonal skills
-A passion for customer service and a friendly, approachable manner
-Good organisational skills and attention to detail
-Ability to work independently and as part of a team
-Previous reception or front-of-house experience is desirable but not essential
-This role is subject to a Basic Disclosure and Barring Service (DBS) check.

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

type="disc"-
-Generous discount on holidays across our parks
-Discount at all restaurants on park for you and your family
-Free premium eye test voucher
-Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
-Discounted gym memberships
-Employee referral scheme
-Sales referral scheme
-Free expert mortgage advice
-Company pension scheme

IND1