Receptionist

Day of Surgery Admissions (DOSA) Unit and The Integrated Procedures Unit (IPU) has an exciting opportunity for a motivated and conscientious receptionist to join our admin team., o To provide a high quality, comprehensive administrative service to the IPU/DOSA staff, ensuring effective administrative & communication systems are in place to support efficient service delivery.o To welcome patients & visitors to the Unit.o To deal with general enquiries from patients, relatives, other hospital staff & outside agencies, taking appropriate action where required.o To arrange transport for patients as needed.o To provide comprehensive advice to patients regarding appointments.o To answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required.o To book surgical clinic appointments.o To record patient attendance on Careflow, CRIS or Theatre Scheduling systems in an accurate & timely manner.o To prepare patient admissions lists & theatre lists.o To be responsible for scanning/filing relevant documentation into case notes after discharge.o To update hospital case notes tracking systems, ensuring the
location of case notes is accurately recorded at all times.o To work as part of the multidisciplinary team on IPU, prompting effective communication.o To maintain cleanliness in the work environment in line with Trust and local health & safety policies.o To regularly review working practices & develop and implement new ways of working. o To identify areas for self-development & training within the Performance Planning and Development Review structure.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

This role is for 22.5 hours, worked over 5 days, The DOSA admin team covers the Unit from 06:45 Monday to Friday and so you must be available to start at 06:45. IPU is closed on weekends and Bank Holidays. This is a great opportunity to achieve an excellent work-life balance, working part-time hours with your afternoons free, whilst being part of a dynamic, fast-paced clinical service.