Receptionist

Heacham Group Practiceare looking to recruit an organised, caring and reliable person to join our experienced reception team to work across our two sites, Heacham and Snettisham surgeries. This position is offered on a part-time basis, for approximately 15 hours per week., You will be a key member of our reception team carrying out the following duties:

• Answering calls into the surgery and dealing with enquiries.
• Managing patient requests/online queries via email and our website.
• Speaking with patients face-to-face at the reception desk,signposting patients to the correct service.
• Booking appointments.
• Amending clinics as required.
• Handling medical information discretely and confidentially.
• Maintaining records.
• Other reception duties as required.
  
  We area small, friendly GP practice, with two surgeries at Heacham and Snettisham, serving approximately 7,500 patients. Our clinical team includes 2 GP partners, 3 salaried GPs and very skilled nursing team including nurse practitioners, specialist nurses and HCAs. We are a training practice for GP registrars.