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Receptionist

COMO Metropolitan London, City of Westminster

Receptionist

Salary not available. View on company website.

COMO Metropolitan London, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 4 May | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: c3fde09774c24c6b9b0f66ef70405e36

Location ref: City of Westminster

Full Job Description

  • Follow company policies and procedures regarding the check-in and -out process whilst providing our guests with prompt, efficient, and friendly service.
  • Be completely knowledgeable of our room categories, layouts, and features, as well as with sales types, guest types, VIP codes, and room rates.
  • As our receptionist you must represent the COMO brand and reflect our vision and values at all times.
  • Handle guest interactions and complaints in a polite, engaging and empathetic manner.
  • To attend and participate in handover briefings at the beginning and end of your shifts to aid the flow of communication and maintain the smooth operation of the department.

    You will be excellent at greeting and establishing a rapport with our guests
  • You will be extremely well-organised, responsive to business needs and be a team player.
  • You will have excellent written and verbal communication skills
  • You will have strong IT skills Knowledge of Opera is highly desirable
  • A proactive approach with a self-driven attitude.

    COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

    Competitive salary
  • Employee rates for all COMO Hotels and Resorts properties worldwide
  • Employee discounts on Nobu London
  • 3 complimentary nights' stay in any COMO Hotel or Resort Worldwide
  • Career development opportunities
  • A lucrative bonus for introducing someone to any COMO property
  • An exciting calendar of wellness and engagement activities
  • Access to free financial advice
  • Access to an Employee assistance programme; offering support and advice
  • Free meals on duty
  • Free Uniform & laundry service
  • 28 paid holidays per year, increasing with service
  • NEST Auto-enrolment Pension
  • Company Sick Pay

Direct job link

https://www.jobs24.co.uk/job/receptionist-126792025
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