Receptionist

In this front-facing role, you'll provide professional, high-quality support to both internal and external clients on a daily basis. You'll work with colleagues at every level of the business, including Partners, so strong communication skills and the ability to manage tasks efficiently, professionally, and with a positive attitude are essential. You'll also be joining us at an exciting time: we have recently relocated to a state-of-the-art, all-electric Grade A, BREEAM-accredited building located directly above the A38 tunnel in the Paradise Estate, right in the heart of Birmingham City Centre. This is a full-time role, and your hours will vary between 07:30 and 17:30 (rotating weekly shifts), but your core hours will be 7 hours a day, 35 hours a week. If you're proactive, client-focused, and highly organised, we'd love to hear from you! The activities

• Provide a professional welcome to visitors and maintain an immaculate business lounge and meeting rooms.
• Manage visitor records, reception inboxes, and prepare weekly client lists.
• Coordinate meeting room bookings, AV checks, and catering requirements.
• Handle taxi, courier and car-parking bookings, plus general front-of-house administration.
• Support Facilities tasks including mailroom, reprographics and building inspections.
• Assist with basic IT troubleshooting, equipment changes and AV set-ups.
• Maintain high standards of professionalism, confidentiality, compliance and client care.
• Collaborate effectively with colleagues, supporting workload management and team cover.
• Take responsibility for your own learning, development and continuous improvement.
  
  This role requires previous experience in a similar position, strong organisational abilities, and good IT literacy with a willingness to learn new skills. You'll also need excellent communication skills to engage confidently with a wide range of stakeholders, along with strong attention to detail to ensure high-quality, accurate work.
  
  Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.
We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision - achieving more for clients. By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is "Achieve more. Together.", which we feel embodies our purpose and is more than just a catchphrase! Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.
• We're ambitious - We aim high, we embrace new ideas and we're passionate about our work
• We're open - We communicate openly and honestly to build trust, and we do what's right
• We care - We're committed to each other, our clients, our communities and the planet
• We collaborate - We're easy to work with, we offer help willingly and we get things done - together
And finally Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.

As you'd expect, we offer a competitive salary and a wide range of benefits. Click here to find out more about our core benefit offering.