Receptionist

This position offers an excellent opportunity to become part of our team and provide support across the organisation. We pay an attractive salary of £4,787.86 and offer access to training and development opportunities. Caerphilly County Borough Council is committed to paying the real Living Wage. The advertised salary for this post therefore includes a pay supplement. The post involves providing an effective and efficient reception service contributing to the day-to-day operation of a busy Leisure Centre, dealing directly with members of the public to undertake bookings, deal with queries and accept payments. All applicants must be customer orientated to ensure a high and consistent level of service provision that will encourage repeat business and be able to demonstrate their knowledge an enthusiasm in sport and recreation. The successful applicants will be required to work a 3-week rota and have a flexible approach to working hours, especially regarding evenings and weekend.

• 5 GCSEs Grade A-C or equivalent level of qualifications on the Credit and Qualifications Framework or a relevant Level 2 qualification. For example NVQ2 Customer Service.
• Effective communication and interpersonal skills.
• Proven experience of dealing with customers face to face, over the telephone and via email.
• A flexible approach to working hours.
  
  We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.