Hotel Receptionists are the first point of contact for hotel guests, providing customer service and administrative support., Processing guest departures by ensuring all charges are paid and the room is vacated
Providing information about the hotel's facilities and services
Answering questions about local amenities and attractions
Handling guests' complaints or concerns promptly and professionally
Maintaining an up-to-date knowledge of room availability and pricing
Managing room reservations and cancellations
Coordinating with housekeeping to ensure rooms are clean and ready for guests
Processing payments for room charges, meals, and additional services
Performing administrative tasks, such as managing post and deliveries for guests