Receptionist - 12 Month FTC - Part Time

The role of Receptionist at our Head Office in Handforth is a vital part of our business, acting as the first point of contact for visitors and colleagues alike. As the face of our company, you'll deliver a welcoming, professional front of house experience while providing exceptional customer service every day. You'll play a key role in keeping our Head Office running smoothly - greeting guests, managing incoming calls, coordinating mail and deliveries, and supporting the wider team with a variety of administrative and office management tasks. With strong communication skills, a friendly and customer centric approach, and the ability to stay organised in a busy environment, you'll ensure every interaction leaves a positive and lasting impression.,

• Create a welcoming and professional front of house environment, ensuring reception is always clean, organised, and fully stocked
• Greet and manage visitors and contractors, ensuring sign-in procedures and health & safety requirements are followed
• Direct and announce visitors promptly to the correct teams or individuals
• Handle incoming calls, emails, and Teams messages professionally, screening and directing enquiries as required
• Manage mail and deliveries, including logging, scanning, distributing post, and coordinating large deliveries to the warehouse
• Oversee office supplies and stationery, ensuring stock levels are maintained and orders placed when needed
• Support site security, issuing visitor badges, managing access systems, running daily occupancy reports, and escalating any security concerns
• Coordinate the Conference Suite, including bookings, room setup, IT readiness, and post-event cleaning
• Assist with the new starter process, ensuring access, orientation, and resources are arranged
• Support on-site events, sales teams, and trade displays, providing logistical and administrative coordination
• Manage meeting room and off-site Office Hub bookings, resolving queries and optimising space usage
• Log and maintain expenses, receipts, and reports, including debit card and web expense tracking
• Keep process documentation and compliance records up to date, including PPM certificates and PAT testing coordination
• Provide general administrative support, including document preparation, record keeping, and ad-hoc office support
  
  You'll have at least 1 year's experience in a front facing receptionist or administrative role, with a strong focus on delivering excellent customer service. Confident and approachable, you're a real people person who enjoys being the first point of contact and creating positive experiences for colleagues and visitors alike.
You're highly organised with the ability to multitask and manage your time effectively in a busy environment. With excellent written and verbal communication skills, you're comfortable interacting with people at all levels and handling enquiries professionally. You're proficient in the Microsoft Office Suite, detail focused, and bring strong problem solving skills, approaching tasks with a calm, positive, and customer centric mindset.