Reception Volunteer

As a Reception Volunteer, you will welcome all visitors in a warm, friendly, and professional manner, handle incoming phone calls and direct queries appropriately, plus monitor and manage the reception inbox and incoming correspondence. You will maintain a clean, organised, and accessible reception area, register visitors, ensure sign-in procedures are followed, and issue visitor badges and support security and safeguarding protocols, including monitoring access. We will rely on you to support meeting room bookings and logistics, assist with incoming and outgoing post and deliveries, and help maintain supplies and reception materials (leaflets, forms, etc.), while also assisting with simple data entry and document filing as needed. Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies., We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

If you have experience in a reception or customer service role, this is a great opportunity to gain hands on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity.,

• Experience in a reception or customer service role
• Basic understanding of confidentiality, safeguarding, and data protection.
• Interest in supporting people who may face barriers to employment or services
• Reliable and punctual, with good time management
• Comfortable using a computer and basic office software (training provided)
  
  Induction and role-specific training provided.
• Ongoing supervision and support from a named staff contact.
• Opportunity to develop transferable skills and gain references.
• Reimbursement of reasonable travel and lunch expenses (per policy).
• Opportunity to contribute to a meaningful cause and inclusive workplace.
We have 3 positions available: 16 hours a week (Monday-Thursday, 9am-1pm) 8 hours a week (Wednesday and Thursday, 12-4pm) 7 hours a week (Monday 9am-4pm, with a 1 hour lunch break) A Basic DBS check is required for this role.