Reception Manager

Reception Manager

Date Posted: 2026-09-30T00:00:00

Location: Cardiff, South Glamorgan, GB

Postcode: CF10 1

Application Deadline: 2026-12-30T03:01:49.383

Salary & Schedule

• Salary: Up to £50,000 per annum


• Schedule: Full Time

Experience

• Previous experience in a quality restaurant

About Brigadiers

Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role within an award-winning, critically acclaimed group.

The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink, and socialize, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socializing and camaraderie, live sport is shown on demand in selected rooms, while pool and classic card games are offered for guests who wish to play while eating and drinking. The food focuses on different methods of Indian barbecue, including tandoors, charcoal grills, rotisseries, wood ovens, and Indian smokers. The drinks menu features beer, whisky, cocktails on tap, and large serves, complementing the food and social atmosphere of the restaurant.

The Position

We are looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, offer an exceptional guest experience, and guarantee a seamless journey for our guests from start to finish. The ideal candidate will have:

• Prior experience as a Reception Manager or Head Receptionist in a fast-paced, quality restaurant


• Excellent Guest interaction skills, building rapport to encourage repeat visits


• Ability to manage reservations and walk-ins effectively to maximize covers during service


• Proficiency in handling face-to-face, telephone, and email queries in a polite and diplomatic manner

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and to provide tools, guidance, and growth opportunities. We encourage you to bring your whole self to work and celebrate your unique skills and characteristics. Our benefits include:

• Treat Yourself: Up to 50% off dining across JKS Restaurants


• Retail & Takeaway Discounts


• Code App & Perkbox including retail discounts and wellbeing hub


• Look After Yourself: Discounted Gym Membership


• Company Donations for Charities


• Employee Assistance Program


• Financial Advice Access


• Wedding, New-born Care Packages


• Celebrating Big Occasions


• Season Ticket Loans


• Progression within a fast-growing restaurant group


• Additional holiday days (rising to 30 days)


• Employee referral scheme (up to £600 per referral)


• Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition, including 6 Michelin stars, 4 Michelin Bib Gourmands, and one restaurant ranked in the World's 100 Best Restaurants. The portfolio includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle's; as well as popular venues like Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, and Bibi. Pubs include The Cadogan Arms and The George. JKS offers opportunities in fine dining or casual, trend-focused cuisine, with options for career progression within a collaborative hospitality environment.

#s1-Gen

Reception Manager - Brigadiers Salary - Up to £50,000 pa Schedule - Full Time Experience - Previous experience in a quality restaurant Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks
offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner. Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to
work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Perkbox " access to tons of retail discounts and our wellbeing hub Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package " Celebrating your big occasions Season Ticket Loan Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed
restaurant group. Be Yourself Additional holiday for every year with us (rising to 30 days) Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World's 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle's; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within
a people focused, collaborative hospitality group.