Reception Administrator

As a Reception Administrator, you will play a key role in the day-to-day running of our busy community centres, the Kath Locke Centre in Moss Side and the Zion People's Centre in Hulme.

As part of the reception team, you will provide a welcoming and professional first point of contact and take responsibility for the effective delivery of day-to-day administration. You will have excellent people skills, strong organisation and the ability to respond confidently to changing priorities, including responding to calls and enquiries daily.

Above all, you'll play an important role in making our centres welcoming, efficient and accessible places for the communities we serve. If you enjoy variety and working with people, we'd love to hear from you.

The Big Life Group's mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work - The Big Life Way.

We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.

Our values

- Courage: We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom.

- Creativity: We find innovative solutions that work, never accepting the easy option or the status quo.

- Honesty: We act with integrity, speaking the truth to ourselves and others.

- Inspiration: We are inspired by the people and communities we work with and share what we learn from them to inspire others.

- Thoughtful: We act with care and compassion and work to understand people's experiences. We take time to listen, reflect and continually learn.

- Valuing difference: We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer.

Working at Big Life

At Big Life, work is more than a job - it's about standing shoulder-to-shoulder with people and communities, making a difference every day. We fight for equity in health, in wealth and in life, and that commitment starts with how our staff.

Be yourself

We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks - from menopause to neurodiversity, LGBTQI+ and more - create space to connect and support each other.

Benefits that matter

We offer more than a payslip - you'll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, 25-30 days' annual leave plus your birthday off, flexible working, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to-work, free eye tests and more - little extras to make life easier inside and outside of work.

Recognised as outstanding

We're proud to be ranked by Best Companies as one of the UK's outstanding places to work, with a two-star accreditation in 2024.

A culture of trust and flexibility

Our people describe our culture as relaxed and supportive. You'll be trusted to plan your own day, take breaks when you need, and work in a way that fits with your life as well as your role.

If you're looking for more than a job - if you want to be part of a team that's bold, creative and relentlessly committed to equity - then Big Life could be the place for you.

NJC point 6 (£26,847)

Hours

35 hours per week

Annual leave

25 days, increasing to 30 days after five years

Base

Kath Locke Centre and Zion People's Centre, Line manager