Re-Housing Officers

Birmingham City Council are recruiting Re-Housing Officers to support residents affected by regeneration schemes across the city.,

• Develop and deliver re-housing plans for households impacted by regeneration programmes.
• Provide tailored advice and case management across multiple tenure types.
• Advocate for residents and support them through transitions into new homes.
• Identify suitable re-housing options, working with Registered Providers, developers, and partners.
• Manage compensation arrangements in line with statutory requirements
• Engage with communities, including consultation activities and partnership forums.
• Address concerns, complaints, and representation from residents and Ward Councillors.
• Work collaboratively with colleagues to accelerate re-housing outcomes.
• Provide performance reporting and support governance processes.
• Ensure households are supported appropriately and not at risk of homelessness during the process.
  
  We are looking for a resident focused, passionate people who can work in a pressured environment and juggle competing priorities. This includes working closely alongside communities impacted by regeneration across multiple tenures and helping them to secure the best possible transition into a new home.
We are looking for someone that is calm under pressure, is resilient and retains a positive attitude in challenging situations. Someone that is passionate and cares about the community they serve. We are particularly looking for officers with an understanding of working with residents in stressful situations, diffusing tension and providing good quality information, advice and guidance.,
• Educated to degree level or equivalent in a relevant discipline., Experience of statutory housing duties related to re-housing or allocations.
• Experience of managing caseloads within defined timeframes.
• Experience of working with diverse communities.
• Ability to deliver difficult messages and manage challenging situations.
Skills
• Strong relationship-building skills across communities and stakeholders.
• Ability to manage competing priorities and workloads effectively.
• Clear and effective communication, including explaining complex information.
• Ability to manage a caseload and deliver outcomes in line with expectations.
• Experience of performance reporting and presenting information to varied audiences.
• Understanding of Local Government and responding to Member enquiries.
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.