Ramp Services Handler

As a Ramp Services Handler in the UK and EU Defence team, you'll help ensure the safe, timely and efficient delivery of airfield services operations. Working as part of a collaborative team, you'll support activities that are essential to operational readiness and service delivery.

Every task you complete helps maintain a safe and effective airfield environment. From supporting operational activities to ensuring compliance with safety procedures, your work has purpose and contributes to a positive impact on the wider defence community while helping us impact a better future.

What you'll do as an Ramp Services Handler

- Wear and maintain the correct personal protective equipment (PPE) for all allocated tasks.

- Carry out allocated duties safely, efficiently and in line with approved procedures.

- Maintain work areas and rest facilities to a high standard of cleanliness and organisation.

- Report building, equipment and service defects through the appropriate management channels.

- Complete reports and documentation accurately and on time, including safety and operational records where required.

- Follow all relevant procedures, risk assessments, work instructions and local operating procedures at all times.

- Report near misses, safety concerns and incidents in accordance with established processes.

- Keep training records and personal development documentation up to date.

Been SC cleared or have no problems obtaining it.

- A Full UK Driving Licence (with less than 6 penalty points) and eyesight colour perception CP2 standard.

- Experience working in an airfield or aviation engineering environment - desirable, but not essential.

- Working at height

- Experience working in a safety-critical, operational or logistics environment would be beneficial.

- Able to follow procedures accurately and maintain high standards of compliance.

- Strong awareness of health, safety and risk management requirements.

- Reliable team player with a positive approach and pride in delivering quality work.

- Good communication skills and the ability to work effectively with colleagues across the operation.

Competitive holiday package

- Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity