Radiotherapy Patient Pathway Coordinator

We are pleased to invite applications for the role of Radiotherapy Patient Pathway Co-ordinator. In this key role, you will support a wide range of administrative functions to ensure that our Radiotherapy patients experience smooth, efficient, and well coordinated pathways throughout their care.You will be responsible for managing complex patient journeys, ensuring all relevant information is accurately collected, recorded, and communicated in line with departmental requirements. The role involves direct contact with patients and carers, as well as regular interaction with a variety of clinical and administrative professionals both within the Trust and with external healthcare partners.We are looking for someone with excellent communication and organisational skills, a proactive approach, and a commitment to delivering high quality patient centred support.

The purpose of this role is to support radiotherapy operations by undertaking diverseadministration tasks to the highest professional standards, working with Medical, Radiographic, Physics and other Administrative colleagues.

Main duties of the job

This is a key administrative role in the Radiotherapy Department, responsible for providing support across a range of administrative functions including reception cover and radiotherapy patient bookings. The post holder will be responsible for liaising with other departments to ensure a range of appointments are booked correctly, within their area of responsibility and cancer wait time frames. Other key tasks will include; patient registration onto the electronic referral andrecord systems, clinic preparation and assisting national data collection for the service. In addition you will assist patients and visitors to the centre through close communication with the patients throughout their pathway. The post holder will be a good communicator and will use verbal and written communication skills with patients. The post holder may be required to assist in the administrative team's wider serviceprovision at times of need.The post holder will be required to work flexibly; by supporting the
needs of the service and be aware that the radiotherapy service is open from 7am until 7pm, with the booking team being available from 8 am - 5 pm. They will be aware that occasional work outside of these times and during weekends or public holidays will be required.The Royal Surrey Cancer Centre Radiotherapy Department is based at the Royal Surrey County Hospital in Guildford and operates a satellite service from the East Surrey Hospital in Redhill.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.