Radiology Administrator (Bank)

As a Bookings Administrator, you will provide a high quality, customer focused and professional administration service to patients, visitors and Consultants of the Radiology department and other areas across Nuffield Health, Leicester Hospital.

You will provide a reception service to patients, visitors and Consultants in the Radiology department and resolve all their queries in an efficient and timely manner. You will provide an efficient running of the X-ray clinics and associated administration including admitting patients to the department, taking appointment bookings and making amendments as well as taking payments from patients. In addition, you maybe be required to provide administrative assistance in other departments across the hospital., Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

The key element of this role is customer service and an attentive, professional and smiling approach is essential.

The Person

You will have good communication skills including a polite telephone manner. Good interpersonal skills, including the ability to deal with people at all levels in a calm and professional manner are required. You will be able to demonstrate a methodical and organised approach, completing tasks accurately and following them through accordingly. The ability to work to strict deadlines and working under pressure is important as well as the ability to work as a team player and use your own initiative.

Ideally educated to GCSE in English and Maths with NVQ Level 1 in Business and Administration or equivalent, you will have good IT and keyboard skills. Experience of working within an administrative or office environment within a customer focused role would be preferred as well as knowledge and understanding of clinical terminology.

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.