Radiology Administrator

As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Derby Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties. You will be the face of Nuffield Health Radiology and sensitive to our customer's needs. As an Administrator you will;

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Carrying out radiology billing, producing invoices and taking payments.
• Distributing imaging reports to referring clinicians.
  
  Excellent customer service skills
• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable)
  
  The department is currently open from 8 am to 8pm and will require different shift work to cover the workload, annual leave and any sickne
ss. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.