Quality Improvement and Service Transformation Practitioner

An exciting opportunity has arisen for a highly motivated and enthusiastic healthcare professional to join the Quality Improvement and Service Transformation Team (QIST) within Hywel Dda University Health Board. The post holder will work within a supportive, well-established team and will lead on key improvement projects that will support patients, staff and services across the health board. The successful applicant will have experience in leading improvement and change projects and must be able to engage, influence and inspire people to embed quality improvement into their daily work. The role requires excellent communication, interpersonal and organisational skills, and the ability to work well as part of team. The post holder will be expected to promote and contribute to the wider Quality Improvement agenda within the health board to enable the delivery of agreed service and strategic objectives. The Quality Improvement and Service Transformation Team actively encourage and support continuous professional development and training will be offered as part of the role., The post holder is responsible for the development and delivery of Quality Improvement and Service Transformation projects with the aim of promoting and enhancing high quality care, embedding a culture of continuous improvement, improved performance and financialstability, and across the organisation. The post-holder will lead on specific projects from design to delivery on behalf of the Quality Improvement and Service Transformation team.The post will maintain effective relationships with stakeholders using these to effectively lead service change ensuring at all times that improvement to patient care and experience are central to all activities. The over-riding purpose of the role is to support the provision of the highest quality patient care through personal actions and continuous improvement., You will be able to find a full Job description and Person Specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply., The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.,

• Related MSc degree or equivalent specialist experience
• Professional Healthcare Registration
• Evidence of continuing professional development to Master's Level
• Silver IQT/CIP or equivalent improvement methodology qualification
• Knowledge of current NHS performance and service improvement initiatives and targets
• Knowledge of data analysis
• Understanding of model for improvement, process redesign and change management
• Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, PowerPoint, Knowledge of project management methodologies
• Practical/ working knowledge of advanced improvement projects such as Continuous improvement practitioner
• Advanced data analysis
• Training qualification, Experience of working in a multidisciplinary team.
• Previous management experience
• Experience of managing change
• Experience of successfully leading an effective team
• Experience of teaching / training / coaching / facilitation
• Experience of ensuring active patient/ customer participation in improvement initiatives, Previous experience of working in a project environment
• Experience in leading and managing improvement initiatives/ projects and delivering identified benefits
  
  Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:
• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies;
• 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services, The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us., The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.