Quality Improvement Officer

We are delighted to provide an exciting opportunity for staff across Birmingham City Council. The role of Quality Improvement Officer will require the successful applicant to undertake audits of social work practice, create learning resources and be involved in establishing and carrying out quality assurance activity for the department. Audits are a key driver in supporting service reform and quality assurance. Key focus of the role:

• Working closely with the Principal Social Worker, and the deputy Principal Social Worker
• Carrying out audits of practice
• Creating resources to support the working of the Quality Assurance Framework
• Creating learning resources and organising learning events
  
  You will need a Social Work Qualification and be registered with SWE
• An excellent understanding of quality social work practice and how we assure this
• Ability to work in a timely manner and get reports completed on time
• An excellent knowledge of the prevention agenda, the importance of data and quality for Social Work; and knowledge of the role and responsibilities of the Principal Social Worker
Education, Skills and Qualities required:
• You will need to have considerable experience of working in the social care sector
• You will need to be registered with Social Work England
• You will need an appropriate Social Work qualification
• You will need to have the ability to work collaboratively with others
• You will need to demonstrate a commitment to citizens and their carers
• You will need to demonstrate excellent communication skills
• You will need to show examples of demonstrating dignity and respect within work
• You will need to demonstrate the ability to work alongside partnership agencies
• You will need to demonstrate knowledge of 3 Conversations and its working principles
• You will need to be able to demonstrate the ability to recognise excellent standards in case files
• You will need to be able to prioritise workloads whilst working with competing demands
  
  Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.