Quality Improvement Manager

Following the recent success of wider project delivery within the Faculty of Lifelong Learning, we are now seeking to appoint 0.6 FTE Quality Improvement Manager to support this exciting project work. This role will support our subcontract delivery partners who deliver in community settings spread across the North East Region so ability to travel is essential.

Taking a lead in initiatives and managing operational activities concerning all aspects of quality improvement including continuous improvement reviews.
Customer focused approach providing guidance to partners aligned to community and partnerships project work.
Ensuring quality processes are fit-for-purpose, that appropriate training is provided and that those processes are followed to drive a high-quality offer.
Be solution-focused, proactive and use initiative to recommend appropriate responses where projects fall behind targeted outputs.
Regularly provide effective and accessible reports containing information, presented in a coherent manner to ensure quality information and data is relevant, accurate and sufficient to aid the decision-making process.
This role will involve working with a range of partners in a range of locations. As such the successful candidate will be required to support a high-quality offer in a range of contexts.

The successful candidate will be highly motivated, ideally have FE skills and experience and can demonstrate previous success in delivering high-quality outputs.
Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you. For an informal discussion about the role please contact Simone Smith (Head of Quality) at #####
EMPLOYEE BENEFITS
NCG is a great place to work, with a whole host of benefits such as:

Generous Annual Leave
Flexible Working
Student Discount
Government Pension Schemes
Cycle to Work
Employee Assistance Programme