Quality & Governance Officer

We are looking for a highly organised, proactive and approachable Quality & Governance Officer to join our team. You will work closely with the Management team and wider Practice team to ensure that policies, procedures and processes are effective, consistently applied and continously improved.,

• Facilitate Practice meetings, including agendas, minutes, action logs and follow up
• Organise Practice events and Protected Learning Time (PLT) sessions
• Coordinate internal communications, announcements and website updates
• Maintain complaints, significant events, safeguarding documentation and governance actions.
• Manage recall processes on Abtrace for QoF, IIF and Enhanced Service requirements
• Act as the first point of contact for in house IT queries and coordinate their resolution
• Coordinate in house premises checks, including PAT testing, fire alarm checks and medical equipment calibration
• Keep TeamNet up to date and monitor completion of premises, HR and governance checks by the relevant teams., The successful candidate will play a key role in supporting and maintaining high standards of quality, compliance and governance across the organisation. You will work closely with colleagues and senior leaders to ensure that policies, procedures and processes are effective, consistently applied and continuously improved.
  
  General Practice Experience
• Attention to detail
• Excellent organisational and administrative skills.
• Strong attention to detail and the ability to identify issues and inconsistencies.
• Experience working with policies, procedures, audits, risk or quality improvement.
• Strong IT skills, including Microsoft Office and the ability to work confidently with spreadsheets and data.
  
  At Victoria Park Health Centre, we are proud to deliver compassionate, accessible, and high-quality care to our community. We are a friendly, forward-thinking team and are looking for the correct candidate to join our team.
Victoria Park Health Centre is a large, dynamic practice caring for around 25,000 patients, with a strong focus on clinical excellence and working effectively within the modern NHS. Located next to the University of Leicester, we also support a vibrant student population.