Quality Assurance Technician

We have an exciting opportunity for a Quality Assurance Technician to join our Supply Chain team on a temporary Maternity Cover basis here at our Head Office in South Shields. This role will be responsible for working across the business, internally and externally to ensure quality processes are followed and evolved to protect the brand values and manage the technical process for product.

• This role is based in our Head Office in South Shields and the expectation is 4 days onsite and 1 day of home working, Black seal approvals.
• Communicate with relevant suppliers to ensure any changes are followed for bulk.
• Use of PLM system to document approvals/comments.
• Support warehouse quality inspection issues - following AQL, assessing any failed product
• Resolve and communicate quality decisions, feedback to the supplier, agree actions required and follow up on improvement plans.
• Liaise with supply chain/relevant warehouse teams/purchase ledger.
• Continually work with relevant suppliers to ensure quality systems & processes are followed, and product is improved, help to resolve any ongoing issues.
• Factory/supplier evaluations & visits for auditing.
• Track product coming through Goods In and instigate inspections as required.
• Ensure product is moving through QC in a timely and effective manner.
• Report AQL results on a monthly basis and distribute this information to the technical teams.
• Use this information to reduce or increase AQL checks during peak intake.
• Use the AQL reports to plan factory visits, track performance and agree action plans to drive improvements.
• Report on faulty quality returns on a monthly basis.
• Work closely with the goods in/stock control team at the warehouse to ensure process through Goods in - QC - are controlled.
  
  Apparel manufacturing background.
• Proven track record in Quality Assurance.
• Experience of using an ERP system.
• Global manufacturing experience.
• Analytical / statistical strength.
• Very good communication.
• Meticulous and detailed.
• Personable yet persuasive.
  
  Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• Reward & recognition program
• 4pm finish on a Friday
• Wellbeing support
• Length of Service rewards
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.