Quality Assurance Officers

This is a fantastic time to join a team that is passionate about improving lives and raising standards. You will play a vital role in ensuring the services we commission genuinely make a positive difference for the people who rely on them every day.

Warwickshire County Council is committed to ensuring that Adult, Children's and Young People's social care providers deliver high-quality, outcome-focused support. Our Quality Assurance Team works in close partnership with providers to support continuous improvement and to make sure services are safe, effective, and person-centred.

About the Role

In this role, you will spend time out in services, seeing firsthand how care and support are delivered. You will engage with providers, listen to the voices of people who use services and their families, and use a range of evidence to build a clear and balanced picture of quality. Your findings will help drive improvement and ensure people are supported to achieve outcomes that matter to them.

Key Requirements

We are looking for someone with a genuine passion for quality, a strong eye for detail, and a curious, analytical approach. You will be confident looking beyond first impressions, drawing together information from multiple sources, and applying your experience and understanding of what good-quality adult services should look like.

If you are motivated by making a meaningful impact and want to be part of a supportive and knowledgeable team, this is an exciting opportunity to develop your career while helping to shape high-quality services across Warwickshire., The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

Working for Warwickshire - This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best., Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.