Quality Administrator

We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You'll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you'll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities - Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. - Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. - Provide compliance support and guidance to regional delivery teams. - Upload and manage documentation across designated platforms and shared locations. - Maintain accuracy and attention to detail to ensure zero compliance failures. - Meet all strategic partner contractual deadlines. - Engage with sub-contractors to support compliant project delivery. - Request client shared folder access and upload completed lodgement evidence post-project completion. - Travel to other sites as required to provide hands-on administrative support. - Take part in ad hoc projects or initiatives to meet evolving business needs.

You'll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential: - Minimum 1 year of administrative experience. - GCSEs and above. - Strong IT skills, particularly Excel and Outlook. - Excellent organisational and time management skills. - Ability to work independently or collaboratively across multiple teams. - Confident communicator with strong attention to detail. - Ability to plan and meet tight deadlines. - Full UK driving licence. Desirable: - Experience working within a geographically dispersed team using Microsoft Teams or similar tools. - Customer service experience. - A basic understanding of retrofit processes and standards.

& Hours: Full-time, Permanent - 37 hours per week, Monday to Friday Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD

• Must have a full UK driving license
Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types - social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities.