QOF Lead & Medical Secretary

We are looking for an organised and proactive QOF Lead and Medical Secretary to join our Practice Team within a busy GP practice environment. This key role combines responsibility for Quality and Outcomes Framework (QOF) activity, patient recall management and medical secretarial support, helping to ensure patients receive timely reviews, vaccinations and high-quality care. You will work closely with GPs, nurses, healthcare assistants and the practice management team, supporting both clinical and administrative functions across the practice. As part of the wider PICS team, you will benefit from a supportive network of colleagues, opportunities to develop your primary care knowledge and the chance to make a direct impact on patient outcomes and service quality.,

• Lead and coordinate QOF-related activity, managing long-term condition recalls, reviews and vaccination programmes to support practice performance and improve patient care outcomes.
• Maintain accurate patient records by processing clinical correspondence, coding information, managing online access requests, completing audits and ensuring high standards of data quality and confidentiality.
• Provide comprehensive medical secretarial and administrative support, including managing insurance reports, SAR requests, referrals, practice communications and day-to-day support for clinicians and management teams.
  
  Good standard of general education, including English and Mathematics (or equivalent).
• Experience working within a General Practice environment, with an understanding of patient records, administrative processes and clinical coding principles.
• Excellent communication, organisational and IT skills, with the ability to work independently, manage deadlines and maintain patient confidentiality at all times.
  
  We offer a comprehensive package which includes:
• Alternative government-based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role