QA Engineer

We have a fantastic opportunity to join the Technology Engineering team at Greggs as a QA Engineer to drive innovative, greenfield products that enhance both digital and in-store experiences. Working in an agile, cross-functional team, you'll help to ensure the quality and safe delivery of scalable, secure platforms supporting key digital solutions like click & collect, retail systems, and digital order fulfilment ensuring a seamless experience for millions of customers daily.,

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Innovate House, Balliol Park, Newcastle Upon Tyne, NE12 8EW
What you'll do
• Collaborate with cross-functional squad members to define and refine acceptance criteria and test scenarios
• Design, implement, and maintain automated and manual test suites for front-end, and API layers
• Write and maintain robust, reusable test scripts for functional, regression, and integration testing
• Conduct exploratory, performance, and accessibility testing across multiple environments
• Integrate testing into CI/CD pipelines to enable fast feedback and continuous delivery
• Participate in agile ceremonies including sprint planning, stand-ups, and retrospectives
• Advocate for quality throughout the product lifecycle, identifying risks and opportunities for improvement
• Monitor and report on test coverage, defects, and release readiness - utilise test data to build comprehensive reports to help continuous improvement
• Support the squad in troubleshooting and reproducing issues found in production.
• Maintain awareness of the changing security landscape, always considering levels of risk and promote the importance of following security best practices
• Stay up to date on emerging test technologies, frameworks and industry trends to drive test efficiencies and advancements within the team
  
  You'll fit right into this role if you have:
• 2+ years of experience in both manual and automation software testing or QA engineering
• Experience writing and maintaining automated test scripts using tools like Cypress, Playwright or Selenium IDE
• Proficiency in API testing tools (e.g. Postman)
• Strong experience in AI LLMs such as ChatGPT and Claude to support your day to day role
• Hands-on experience with Flutter test automation
• Familiarity with CI/CD tools (e.g. Azure DevOps)
• Some experience with programming languages such as C#, Dart, JavaScript and Python
• Solid knowledge of testing principles, defect tracking, and test case management
• Experience in accessibility and performance testing
• Experience of cloud platforms (e.g. Azure)
• Experience testing mobile applications (iOS/Android)
• Good understanding of agile methodologies and working in digital product squads
• Good knowledge of the full software delivery life cycle, working closely with engineers to drive efficiencies
• Excellent communication and collaboration skills
It's not essential, but we'd love to hear if you have the following:
• Understanding of cost management principles when working with cloud services
• Experience working with logging and monitoring tools to ensure reliability of services within a distributed system
• ISTQB, CPTA or equivalent qualification
  
  25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• Management Bonus Scheme which is worth up to 10% of your salary
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Private Medical Insurance which is free for you and subsidised for your dependants
• Permanent Health Insurance which is a replacement income scheme
• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
• Defined contribution management pension scheme
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Colleague discount, up to 50% off our own-produced products
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers